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Biometric Access Control for Retail Stores
Alcatraz uses facial authentication at headquarters, distribution centers, and everywhere between, to replace forgotten badges and stop tailgating at doors, so that the business never stops running.
Retail security without the friction
Retail entry points slow down whenever someone has to stop and present a credential, a guard checking IDs by hand at the front, or a forklift operator with no free hand to badge in. Alcatraz uses walk-speed facial authentication to keep high-traffic doors moving.
Zero trust from headquarters to distribution center
A corporate headquarters and a distribution center face the same gap: a badge only confirms someone has the right credential, not that they're the right person. Alcatraz authenticates the person at both ends of the retail footprint, from executive floors and parking garages to high-traffic distribution doors.
Secure distribution centers and back-of-house areas
Unauthorized entry into distribution centers is a real safety risk, and a badge alone doesn't stop it. New builds and retrofits are the easiest moment to close that gap, and Alcatraz confirms exactly who's entering every distribution and warehouse door.
Protected retail access points
DC high-value cage
High-value cages hold the inventory the shrink report points at first. Badge plus face makes every entry attributable to a verified person, so deployment starts where the loss is.
Stockroom
Internal loss moves through shared credentials at stockroom doors. Verified entry makes it attributable, which deters it, and Rock readers drop in line via Wiegand or OSDP with Genetec, LenelS2, and Software House C•CURE, so each site keeps its panel.
Receiving corridor
Organized retail crime exploits receiving areas. Tailgating detection and door video turn back-of-house intrusions into prosecutable events instead of a line in the shrink report.
Cash office
Cash offices need doors that can say who. Rock Cortex centralizes enrollment, roles, and reporting across banners and regions, with permissions that map to franchise structures, and RockOS keeps firmware current in the field.
The facial authentication solution for retail
Alcatraz secures stores, distribution centers, and member-based facilities with live facial authentication, real-time tailgating detection, and centralized management.
Why biometrics in retail
Back-of-house doors like receiving and break rooms often run on a shared PIN code or badge, which doesn't prove who's actually there. Alcatraz authenticates by face, something that can't be shared. It doesn't stop there. It catches the follower in real time, at stores, distribution centers, and member-based facilities."
Fortune 100 scale
Alcatraz protects Fortune 100 companies and more than 5 million employees overall, with 91% customer satisfaction, deployment scale that matches retail’s fleet reality rather than a boutique install.
A national retailer’s DCs
A national retailer deployed Alcatraz at distribution center entrances and high-value cages after seasonal badge churn made access logs unusable. Temporary workers now enroll and expire on schedule, cage entries are attributable individuals, and cycle-count discrepancies resolve against a verified record.
A multi-banner cash room rollout
A multi-site operator standardized 2FA facial authentication at cash offices across its banners. Shared-code culture ended at once, every count-room entry became a named record, and loss prevention consolidated reporting across regions through Rock Cortex instead of per-site log pulls.
Privacy-first by design
Privacy is built into the architecture. End-users opt in before enrollment, authentication happens on-device, and no biometric data is ever stored or transmitted, so Alcatraz helps you stay ahead of BIPA, CCPA, GDPR, and other privacy regulations worldwide.
FAQs
Can Alcatraz secure a 24/7 or unstaffed location, like a gym or self-service facility?
Yes. Alcatraz authenticates enrolled members or staff around the clock without anyone needing to be at the door, and flags tailgating the instant it happens, so unstaffed hours don't become a security gap.
How does Alcatraz stop people from sharing or misusing memberships?
It makes the face the credential, and a face can't be lent, shared, or passed along the way a membership card or code can. Only the enrolled, verified person gets through, which protects revenue and keeps membership access accurate.
Can Alcatraz be ready in time for a new store or location opening?
Yes. Alcatraz installs quickly enough to meet new-construction timelines, so frictionless, secure access is in place from day one rather than retrofitted later.
Can Alcatraz secure distribution centers and prevent unauthorized people from getting inside?
Yes. Alcatraz confirms exactly who's entering distribution and warehouse doors and flags anyone who shouldn't be there, closing the safety and security gap that badge-only access leaves open.
Does Alcatraz work with our existing turnstiles and access control at retail locations?
Yes. Alcatraz mounts directly onto existing turnstiles and integrates with your current ACS, so you can add facial authentication without ripping out hardware you've already invested in.