.avif)
Commercial real estate access control tenants actually enjoy
Commercial real estate access control from Alcatraz replaces badges with hands-free facial authentication at lobbies, turnstiles, and amenity spaces. Tenants enter verified in under a second, onboarding and turnover happen in software instead of badge logistics, and the system integrates with the building’s existing access control platform via Wiegand or OSDP.
Trusted by Fortune 100 tenants
Multi-tenant lobbies and turnstiles
The lobby is the building’s handshake, and in most Class A properties it is also a queue. Turnstiles that demand a badge tap create friction at 8:55 am, and the desk absorbs everyone whose card is at home, expired, or brand new.
Alcatraz turns the turnstile line into a walking line. Enrolled tenants authenticate hands-free in under a second at walking pace, verified by face with 3D liveness detection, so lost cards and borrowed cards stop being lobby events. Tailgating detection covers the swing gates and side doors where followers slip through, with video for the security desk.
The lobby stays elegant, the throughput goes up, and the security posture quietly gets stricter than badges ever were, at walking-pace lobby turnstiles.
Tenant onboarding and turnover without badge logistics
Every new lease starts a badge project: collect names, print cards, distribute, replace the lost ones, and at move-out, chase the rest. Multiply by dozens of tenants and the property team runs a small credential bureau that produces nothing but plastic and gaps.
With Alcatraz, onboarding is opt-in web enrollment through Rock Cortex: tenants enroll their people in minutes, and roles scope each company to its floors, hours, and amenities. New hires are productive on day one, departures are revoked instantly, and move-outs end with one administrative action instead of a card-recovery hunt.
The building’s access is always current, and the property team gets its time back.
Property management and building system integration
Portfolio operators standardize on access platforms, and Alcatraz respects that. Rock and Rock X sit in line via Wiegand or OSDP between the reader position and the panel, integrating with the systems commercial buildings already run, including Genetec, LenelS2, Software House C•CURE, and Genea.
That means one deployment model across the portfolio: keep the panels, keep the monitoring, keep the integrations to elevators and visitor management, and add verified identity at the doors that matter. Rock Cortex gives property teams enrollment, roles, and reporting per building or across the portfolio, and RockOS keeps devices current in the field without truck rolls for every update.
Across the property
From the property line to the top floor
Amenity spaces and parking
Amenities lease buildings, and access is what makes them feel premium rather than chaotic. Fitness centers, rooftop lounges, conference floors, and tenant clubs open hands-free for verified, entitled tenants, with entitlements managed per lease in Rock Cortex. No fobs to issue for the gym, no codes taped to the yoga room door.
Parking and exterior entrances get the same treatment. Rock X is outdoor-rated and works rain or shine at garage lobbies, courtyard doors, and after-hours entrances, so the verified experience starts at the property line, not the elevator bank.
Tenant experience as a leasing differentiator
Leasing tours sell a feeling, and a badge-free building demonstrates it in the first thirty seconds: walk in, the turnstile opens, nobody reached for anything. In a market where tenants compare amenities line by line, verified hands-free entry is a differentiator brokers can show, not just list.
It also answers the questions sophisticated tenants ask. Security-conscious companies want person-level access records for their own floors; privacy-conscious ones want to know biometric data is handled properly. Alcatraz satisfies both: immutable per-person logs available per tenant, and a privacy model of opt-in enrollment, edge processing, encrypted non-reconstitutable templates, and no stored photos or videos of faces.
5M+
Employees protected by Alcatraz across all industries
91%
Customer satisfaction
<1s
Hands-free authentication at the door
Why biometrics
Why biometrics in the building
No badge to forget
The badge-forgot line at the desk disappears. The credential is the tenant, and it is never at home on the kitchen counter.
Followers become events
Swing gates and side doors are where buildings leak. Alcatraz detects the follower in real time, with video for the desk.
Turnover in software
Lease-up, headcount changes, and move-outs are handled in roles and enrollment, with nothing to print or recover.
Processing stays on device
All processing happens on the device. Templates are encrypted, no face images are stored, and biometric data never flows to a cloud.
Use cases
Every entrance type
Door
Suite entries, amenity rooms, and after-hours doors open hands-free for verified, entitled tenants, with tailgating detection and person-level logs available to each tenant for its own space.
Turnstile
Lobby turnstiles authenticate tenants at walking pace during the morning peak, ending badge fumbling and pass-backs while keeping the ground floor’s design uncluttered.
Mantrap
Where a tenant requires hardened space, a data room, a records vault, a biometric mantrap enforces one verified person per cycle with 2FA at both doors.
Benefits
Why commercial real estate teams choose Alcatraz
A lobby that flows
Hands-free, sub-second authentication moves the morning peak at walking pace and clears the badge-forgot line at the desk. The building’s first impression becomes effortless, and it stays that way at 8:55.
Turnover in software, not plastic
Lease-up, headcount changes, and move-outs are handled through enrollment and roles in Rock Cortex, with access always current and nothing to print or recover. Portfolio-wide, the credential bureau disappears.
Portfolio-friendly deployment
In-line integration via Wiegand or OSDP with Genetec, LenelS2, Software House C•CURE, and Genea means one model across buildings, existing panels retained, and rollouts staged property by property without disruption.
Proof for owners and operators
Fortune 100 workplaces
Alcatraz protects Fortune 100 companies, the anchor tenants commercial portfolios compete to attract, and a majority of the top 10 AI leaders. When the most demanding tenants already trust the technology at their own facilities, offering it as a building standard is an easy conversation.
A Class A tower
A multi-tenant tower deployed Alcatraz at its lobby turnstiles and amenity floors after tenant surveys flagged entry friction. Morning throughput rose at walking pace, badge-desk traffic fell, and two prospective tenants cited the badge-free lobby in lease negotiations within the first year.
Scale and satisfaction
More than 5 million employees are protected by Alcatraz with 91% customer satisfaction, and as of the April 2026 Series B announcement, new-customer growth ran at 200% year over year, adoption evidence an investment committee can weigh against amenity spend.
Make the building the amenity
Tenants remember how a building feels twice a day, at the turnstile. Alcatraz makes that moment effortless and verified, cuts badge logistics out of every lease event, and runs on the access platform your portfolio already standardizes on. Pilot one lobby and put it on the next leasing tour.
FAQ
How does facial authentication work at a multi-tenant office lobby?
Enrolled tenants authenticate hands-free at the turnstile in under a second and walk through at pace, verified by face with 3D liveness detection. The reader passes the credential to the building’s existing access control panel via Wiegand or OSDP, so all systems downstream work unchanged.
How does commercial real estate access control handle tenant move-ins and move-outs?
Through software. Tenants enroll their people opt-in via Rock Cortex web enrollment in minutes, roles scope each company to its floors and amenities, and move-outs are one administrative action. No badge printing at lease-up and no card recovery at expiry.
Can Alcatraz secure building amenity spaces and parking entrances?
Yes. Fitness centers, lounges, and conference floors open for verified tenants with per-lease entitlements, and outdoor-rated Rock X covers garage lobbies and exterior doors rain or shine, extending verified hands-free entry from the property line to every amenity.
Does Alcatraz integrate with the access control systems commercial buildings already use?
Yes. Rock readers sit in line via Wiegand or OSDP between the reader position and the panel, integrating with Genetec, LenelS2, Software House C•CURE, and Genea. Buildings keep their panels, monitoring, and elevator integrations while adding verified identity at the door.
Is biometric entry in an office building a privacy concern for tenants?
No. Enrollment is opt-in, all processing happens on the edge device, and biometric data exists only as encrypted, non-reconstitutable templates, with no photos or videos of faces stored. Tenants who prefer not to enroll continue on the building’s existing credentials.