Resources

FAQ

Answers to some of our customers' most common questions

How does a Rock work?
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Can a Rock support more than 1FA?
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How does tailgating work?
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Is a server solution required?
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Can a Rock authenticate multiple faces?
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Is data encrypted?
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What is Alcatraz AI?
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What makes Alcatraz AI’s security solutions different?
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Where can I learn more about your product?
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Does your solution offer multi-factor authentication?
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Does Alcatraz AI offer biometric authentication?
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Is the personal data of all our users kept safe?
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Are your devices tamper-proof?
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Can your solution prevent tailgating?
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Is your solution easy to integrate?
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Is your solution ready for a post-pandemic environment?
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I’d like to see a specifications sheet for your devices.
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Is your solution suitable for a financial services company?
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Can your solution be deployed across data centers?
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I have a very large facility/ stadium/ arena. Can Alcatraz AI’s solution handle our needs?
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Can I see a demo of your solution in action?
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How do I purchase the Rock or other Alcatraz AI technology?
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I’m interested in partnering with Alcatraz AI. How can I do that?
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Where are you based?
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How do I contact you?
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Still need help?
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Product Certifications

Alcatraz incorporates the highest of standards in designing our platform which is why we seek certification from a variety of professional organizations. We have been certified by national and international testing standards.