Privacy Policy

Alcatraz AI, Inc. respects the privacy rights of our online visitors, and subscribers and members of our web site (the "Site") and is committed to protecting the personal information collected about you. To further this commitment, we have adopted this Privacy Policy ("Privacy Policy") to guide how we collect, store, and use the information you provide us. By visiting our Site, you are accepting the practices described in this Privacy Policy and our Terms of Use. For our information collection and use practices with respect to children under 13, please see our special children's section below.


This Privacy Policy applies only to information submitted and collected online through the Site, and does not apply to information that may be collected by Alcatraz AI offline.

By using and submitting personal information, you signify your assent to this Privacy Policy. Alcatraz AI reserves the right, at any time and without notice, to add to, change, update or modify this Privacy Policy and our Terms of Use, simply by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting on the Site. Your continued use of any of our websites will signify your acceptance of these changes.


Personal Information

To obtain products and services offered and to learn more or request a demo via the Site, Alcatraz AI may collect information about you, but only if you voluntarily provide it to us.

The types of personal information collected in conjunction with the activities listed above will vary depending on the activity. The requested information may include: (i) your name, (ii) mailing address, (iii) telephone number, (iv) email address, and, for those purchasing products and services, (v) credit card information. You may choose not to provide certain information, but in doing so you may not be able to take advantage of some features.

Use of Cookies

Alcatraz AI may use cookies on its Site. A "cookie" is a small bit of record-keeping information that sites often store on a user's computer. Cookies do not include people's names, email addresses, or other information that is personally identifiable; they are typically used to quickly identify a user's computer and to "remember" things about the user's visit. You can disable cookies or set your browser to alert you when cookies are being sent to your computer, although this may affect your ability to shop online and login.


Alcatraz AI may use your Personal Information to send you information about our company or our features, products or services, or promotional material from some of our partners, or to contact you when necessary, unless you have instructed us otherwise.

Alcatraz AI also may use your Personal Information for editorial and feedback purposes, for marketing and promotional purposes, for a statistical analysis of users' behavior, for product development, for content improvement, and to customize content and layout of the Site. Names, postal and e-mail addresses and phone numbers collected may be added to our databases and used for future calls and mailings regarding site updates, new products and services, as well as upcoming events.

Alcatraz AI does not sell or rent your Personal Information to third-parties for marketing purposes without your consent. Alcatraz AI may share your Personal Information you provide with Alcatraz AI subsidiaries and related companies. Alcatraz AI may share Personal Information with business partners that assist Alcatraz AI in providing you services. Alcatraz AI is committed to giving you the choice whether or not Alcatraz AI uses your information for marketing purposes or shares information with business partners.


We, at Alcatraz, recognize a special obligation to protect personal information obtained from young children. Therefore, with respect to children residing in certain jurisdictions, no information should be submitted nor posted to Alcatraz AI by children 13 years of age or under. In order for children 13 years old and under in such jurisdictions to participate in forum activities that require registration, we require prior written permission or other verifiable consent from a parent or guardian. In other jurisdictions, prior written permission or other verifiable consent may be required from a parent or guardian for children under 14 or 18 years of age. Upon registration, the appropriate permission form will be made available. This form must be signed by the child's parent or guardian and returned to Alcatraz AI by fax or mail to the Privacy Policy Administrator detailed in the Parental Consent Form instructions. We reserve the right to restrict access to all or any part of our site to persons under 18 years of age.


Alcatraz AI maintains appropriate safeguards that ensure the security, integrity, and privacy of the personal information we collect and store about our account holders, including children under 13. Personal information collected by Alcatraz AI is stored in secure operating environments that are not available to the public and that are only accessible by authorized employees. In addition, our online store uses industry-standard encryption to prevent unauthorized electronic access to sensitive information. We also have security measures in place to protect the loss, misuse, and alteration of the information under our control (i.e., maintain data quality). Before we allow web users to access their personal information, for example, we verify their identity by requesting that they submit information such as their username and password. We also take reasonable steps to ensure that third parties to whom we transfer personal information provide sufficient protection of such data.


You should be aware that the Site may from time to time contain links to third-party web sites. Alcatraz AI is not responsible for the privacy practices or the content of such web sites. If you are concerned about the privacy policy of a certain third party, we recommend that you read the privacy policy of the website to which you link before you submit any personal information.


If you want us to remove your Personal Information from our list or would like to access information that was collected, please contact us using the contact information provided below.


If you have any questions, complaints, or comments regarding this Privacy Policy or our information collection practices, please contact our Privacy Policy Administrator through one of the following ways:


Phone: +1 (408) 807-9913‬

Mail: Privacy - Alcatraz AI

516 High St,
Palo Alto,
CA 94301

Last Updated: January 26, 2018