Privacy & trust center

It means authentication happens on the device at the door, not in the cloud. The Rock converts a face to an encrypted template, matches it locally, and makes the access decision on the spot. The four foundations in this trust center, privacy, security, responsible AI, and availability, all build on that architecture.

The core documents are linked at the top of this page: the privacy policy, terms of service, and partner code of conduct. The Data Processing Addendum for enterprise customers is available from the privacy page, and each foundation page covers its own certifications and controls.

Subscribe to the newsletter in the footer of this page. Product announcements, security updates, and press coverage are also published in the Newsroom, and the blog covers privacy and compliance topics in depth.

Reach our team through the contact page and we will route your question to the right specialist. Existing customers can also raise questions through the support portal, and press inquiries go to press@alcatraz.ai.